leading majority movement in fire service

Leading in a Majority Movement in the Fire Service

The fire service is full of strong, assertive individuals. When a majority builds up an opinion, it makes headway downstream leaving only a few untouched in its wake. A majority movement in the fire service needs effective leadership from its fire chiefs. Arizona does not get a lot of rain, but when it does, it […]

0 comments

Future Leaders Need Emotional Intelligence To Be Successful - Adaptability

Future Leaders Need This Emotional Intelligence Skill For Success

As the famed author and executive coach Marshall Goldsmith says, “What got you here, will not get you there.” Modern and future leaders must be versatile and adaptable. Versatility and adaptability are difficult skills to develop though. The growth in these skills takes pushing comfortability. Universum and CEMS (the Global Alliance in Management Education) published […]

0 comments

Empathy Can Fix Communication Issues

How Empathy Can Fix Communication Issues

During a quarterly review, Sarah had asked Ben his status on a goal he had set at the beginning of the year. Ben reacted in defense and justified his underachieving status. Ben’s reaction confused and upset Sarah by his level of disrespect. Sarah was doing her job by holding Ben accountable. However, Ben interpreted the question as micromanaging. Ben felt overworked […]

0 comments
top